✅ Order Processing Time:
All orders that are successfully paid before 3:00 pm EST on weekdays (Monday to Friday) will be shipped **same day; orders paid after 3:00 will be shipped the next day. Weekend (Saturday/Sunday) and U.S. statutory holidays orders will be processed on the next business day.

✅ Real-time Tracking:
You will receive an email with a tracking link immediately after shipment, and you can also check the logistics status at any time by logging into your account.

Trust Commitment: The warehouse is located in Texas, 100% shipped in the United States, no risk of forwarding by purchasing agents.

🚚 Carrier and Time Limit:
By default, USPS Priority Mail (delivery in 2-3 working days), UPS/FedEx optional (upgrade options on the checkout page). Remote areas may be delayed by 1-2 days.

📍 Delivery Abnormality:
If it says "delivered" but not received:
① Check the porch/property office
② Ask neighbors
③ Wait 24 hours (USPS sometimes scans incorrectly)
④ Still no results? Contact us by email within 24 hours- provide the order number + address, we will start the carrier investigation and compensate or resend!

⏰ Time Limit Guarantee:
For delays caused by the carrier, you can get a $5 coupon (contact customer service to receive it). For more information on extreme weather warnings, please visit the [National Weather Service](https://www.weather.gov)

Trust Commitment: All packages are insured, and 100% free replacement for lost/damaged items.

Your happiness is our top priority, and we'll support you every step of the way!

Seamless order cancellations or modifications within 6 hours.

If deemed appropriate, exchanges or refunds can be made within 7 business days of delivery—no returns required!

Once confirmed, exchanges will be processed within 1-7 business days.

Once confirmed, funds will be refunded to your account within 3-5 business days.

We offer 24/7 ticket and email support. If you need further assistance, please contact us.